Our Vision, Mission & Values

Our vision

To be the Destination, Experience and Company of Choice

Our mission

To Identify, Develop & Promote WOW based experiences.

Our values - the 5 C's

  1. Customer (Manaakitanga)
  2. Company (Tino Rangatiratanga)
  3. Community (Iwi Whanui)
  4. Conservation (Kaitiakitanga)
  5. Culture (Whakapapa)

Our Philosophy

We seek to:

Annually agreed strategic objectives and departmental targets within the company's business plan underpin our commitment and are regularly reviewed and monitored for effectiveness. Where financially viable, we give preference to suppliers who themselves have sound environmental policies and practices.

Education is an important aspect of the experience we deliver and something we have spent a lot of time and capital on, with our aim being to send our customers away knowing that they have learnt something new about the marine life in the Kaikōura Canyon and our environment. We work hard to support our environment by undertaking a number of actions. Many of these you will not see, but some you may notice.

A few examples of actions that you may not see include:


Sustainable Whale Watching in Kaikōura

Whale watching in Kaikōura has had over 10 years of robust scientific research conducted on it in relation to the potential impacts of commercial Whale watching on Sperm Whales, all interactions with marine mammals are governed by the New Zealand Marine Mammal Protection Regulations.

The latest research completed in 2011 concluded:

The current regulations administered by the Department of Conservation including existing limits on permitted tours and the three vessels within 300m rule appear to appropriately manage the level of interaction between tour vessels and whales. Such regulations minimize effects of the vessels on sperm whales, promoting a sustainable whale watching industry at Kaikōura. Looking forward, it would appear that whale watching tourism at Kaikōura is on the right track, with growth and development that is good for the community and does not appear to impact the animals. For example, the newer, larger vessels operated by whale watch can carry more passengers and make less noise. While marine mammal eco-tourism will no doubt continue to expand at Kaikōura, we suggest that continued caution is warranted with respect to the rate of growth and the sort of growth to ensure both a healthy tourism business and a healthy sperm whale population for generations to come.

This week Kaikōura really lived up to its reputation of being a marine mecca, with a wide variety of marine mammals sighted in abundance on our tours! We saw a lot of large transient Sperm Whales visiting our Coast to indulge in the nutrient rich waters of the Hikurangi Trench, as well as Spotty Tail! A semi-residential Sperm Whale who we’ve been seeing for a while now.

We’ve also seen a great number of Pilot Whales over the week, on Tuesday we saw 50+ and then on Thursday we saw 150+! A couple of stray Humpback Whales have also been hanging around Kaikōura, which we don’t usually get to see in November, but we’re guessing they’re just enjoying the Kaikōura Canyon too much to leave!

Dolphin varieties we saw on our tours included the usual suspects, the acrobatic Duskies and endangered Hectors, and this week we saw a pod of 20+ Bottlenose. As well as seeing the smallest of the dolphin species, the Hector, we also spotted the largest – the Orca. That makes two weeks in a row of Orca sighting!

On Tuesday, the 14th of November which marked exactly 1 year on from when the 7.8 magnitude earthquake struck which raised our coastline and left our boats on dry land, we celebrated our official marina opening. Thank you to everyone’s support and well wishes over the past year, each word of encouragement has been truly appreciated.

ROAD ACCESS UPDATE

There is a possibility of short delays with it being 30km/hour through parts of the route. Check the NZTA website for road updates before traveling. INLAND ROUTE 70 IS OPEN 24/7.

KAIKOURA BUSINESS UPDATE

Kaikōura is open for business. For latest updates on accommodation, restaurant and retail information please contact the team at the Kaikōura I-Site who will be able to help you find what suits your needs during your stay in Kaikōura. 

ORGANISED TRANSPORT OPTIONS FROM CHRISTCHURCH

Hasslefree ToursCanterbury Leisure Tours & Kaikoura Express have daily services from Christchurch to Kaikōura with a return service from Christchurch. Kiwi Experience now have the option of a day tour out of Christchurch for their travellers. Intercity Bus also provides a bus service between Christchurch and Kaikoura return.

Progress on the work being done on the roads (along with harbour repairs) can be found on the dedicated Kaikoura Earthquake Response page provided by the team at NZTA. This page is updated weekly on Fridays. Work is also underway on the railway network, please be aware and take care when using rail crossings.

The team at Whale Watch Kaikoura.