Our Vision, Mission & Values

Our vision

To be the Destination, Experience and Company of Choice

Our mission

To Identify, Develop & Promote WOW based experiences.

Our values - the 5 C's

  1. Customer (Manaakitanga)
  2. Company (Tino Rangatiratanga)
  3. Community (Iwi Whanui)
  4. Conservation (Kaitiakitanga)
  5. Culture (Whakapapa)

Our Philosophy

We seek to:

Annually agreed strategic objectives and departmental targets within the company's business plan underpin our commitment and are regularly reviewed and monitored for effectiveness. Where financially viable, we give preference to suppliers who themselves have sound environmental policies and practices.

Education is an important aspect of the experience we deliver and something we have spent a lot of time and capital on, with our aim being to send our customers away knowing that they have learnt something new about the marine life in the Kaikōura Canyon and our environment. We work hard to support our environment by undertaking a number of actions. Many of these you will not see, but some you may notice.

A few examples of actions that you may not see include:


Sustainable Whale Watching in Kaikōura

Whale watching in Kaikōura has had over 10 years of robust scientific research conducted on it in relation to the potential impacts of commercial Whale watching on Sperm Whales, all interactions with marine mammals are governed by the New Zealand Marine Mammal Protection Regulations.

The latest research completed in 2011 concluded:

The current regulations administered by the Department of Conservation including existing limits on permitted tours and the three vessels within 300m rule appear to appropriately manage the level of interaction between tour vessels and whales. Such regulations minimize effects of the vessels on sperm whales, promoting a sustainable whale watching industry at Kaikōura. Looking forward, it would appear that whale watching tourism at Kaikōura is on the right track, with growth and development that is good for the community and does not appear to impact the animals. For example, the newer, larger vessels operated by whale watch can carry more passengers and make less noise. While marine mammal eco-tourism will no doubt continue to expand at Kaikōura, we suggest that continued caution is warranted with respect to the rate of growth and the sort of growth to ensure both a healthy tourism business and a healthy sperm whale population for generations to come.

Kaikōura’s Summer weather has been a treat this past week, making for some epic sea conditions and amazing clear sightings of marine life out on the water.

It seems like Tiaki and Tutu, two of our favourite whales to see out in the Canyon, have been getting reacquainted since they’ve reunited, as this marks the second week in a row that we’ve seen catching a breather up on the surface and diving down to feed together. Looks like they missed each other as much as we missed them whilst they were away!

Other semi-residential Sperm Whales we saw this week included Mati Mati and Aoraki as well as many transient Sperm Whales who are constantly drawn to Kaikōura due to the abundance of food on offer. As with the majority of our tours, we sighted NZ Fur Seals, Hectors Dolphins, Dusky Dolphins and a variety of seabirds including the Great Wandering Albatross.

Who else is planning to kick start their Summer with a whale watching tour? Bring your family and friends along too and make it an adventure! Buy a whale watching gift voucher or, better yet, check out our Marine Combo deal! Get above, on and below the water with a scenic flight, whale watching boat trip and swim with the dolphins! The ultimate gift this Christmas and one of the best ways to make some lasting Summer memories.

Don’t forget, State Highway 1 North is re-opening this Friday afternoon. And yes, the world famous Nins Bin caravan will be ready to welcome you back! So if you’re making your way along the Coast, stop to enjoy the warm weather, soak up the scenes and take in this incredible new landscape that Kaikōura is quickly becoming known for. They’ll be serving freshly caught crayfish and all that other good stuff including mussels, whitebait and the classic Kiwi fish n’ chips right on the beach – does it get any better?!

ROAD ACCESS UPDATE

There is a possibility of short delays with it being 30km/hour through parts of the route. The full rebuild of the highway will continue in 2018. Check the NZTA website for road updates before traveling. INLAND ROUTE 70 IS OPEN 24/7.

KAIKOURA BUSINESS UPDATE

Kaikōura is open for business. For latest updates on accommodation, restaurant and retail information please contact the team at the Kaikōura I-Site who will be able to help you find what suits your needs during your stay in Kaikōura. 

ORGANISED TRANSPORT OPTIONS FROM CHRISTCHURCH

Hasslefree ToursCanterbury Leisure Tours & Kaikoura Express have daily services from Christchurch to Kaikōura with a return service from Christchurch. Kiwi Experience now have the option of a day tour out of Christchurch for their travellers. Intercity Bus also provides a bus service between Christchurch and Kaikoura return.

Progress on the work being done on the roads (along with harbour repairs) can be found on the dedicated Kaikoura Earthquake Response page provided by the team at NZTA. This page is updated weekly on Fridays. Work is also underway on the railway network, please be aware and take care when using rail crossings.

The team at Whale Watch Kaikoura.