Siddharth - October 2017
An experience of a lifetime...One that will remain etched in my memory. Fantastic crew and vessel. Thanks Jay and team!!
Shirley - October 2017
My husband is in a wheelchair as a result of an accident 8 years ago. We travel a lot and to be honest, usually find we have to fight pretty hard in this “process-driven world” to get companies like yours to step outside the square to take someone in a wheelchair on board. So when we asked if it was possible we were expecting the usual answer. What we got instead was a customer service team on the phone who made sure Terry was welcomed, explaining clearly how it would work, and even emailing written documentation with pictures so we were very clear on what to expect.
At check-in – everyone went out of their way to make sure they could accommodate us – liaising with the captain, and then arranging for us to drive our own car down to the port as getting on the bus was difficult.
When we got to the port – the crew went out of their way to get my husband on-board, making him feel safe as they lifted him over the few stps, and seating him at the front. They then positioned the boat so he could see the different Marine Life. At no point did he feel awkward or isolated – it was absolutely brilliant. – quite simply it was one of the best experiences we both think we have ever had.
So thank you – and may your summer be filled with tourists